Jesse provided my husband and I with great service. He answered all our questions and took time to show us everything with our new purchase. Never felt rushed. Danielle was also wonderful. Very easy to talk to. Great service!
Excellent experience. All the employees we delt with were friendly and helpful. Purchasing a vehicle can become confusing with all the different models and options available we were interested in but Jesse Pelletier did an excellent job of explaining the differences easy to understand financing.
Great dealership with great people!I am very happy with my new 2018 Hyundai Tucson Noir Edition.
Friendly service staff overall great experience.
Great people, excellent workmanship, relaxed, nice atmosphere.
Excellent customer Service at Focus Hyundai on Nairn from the Service Advisor Jamie and the Shuttle service driver John! Thank you!
Great people and a great product.
I was afraid of buying a vehicle all by my self-I know nothing about cars. JB tried to provide more information than I asked. I finally got my first new vihicle and I'm more than happy with the service he provided.
**UPDATED 9/18**We were invited to the Kona launch event in March. We updated to the Hyundai Kona in May through Jesse Pelletier. I am incredibly satisfied with the service we've been receiving from them. They do care about their customers. They have renewed my faith in this relationship. Thank you!**UPDATED 12/17**Changed my review to 1 star from 4. At our 70,000 km check, they recommended we flush out the entire brake system and replace our block heater at a cost of over $500. I said no and took it to another garage that I trust. The brake fluid is fine, there is no moisture in the system and they merely replaced the plug on the block heater. The bill was $15.Once our warranty is up, I will not be coming back to Focus Hyundai unless it's a recall paid for by the company.-------------------------------We purchased our car here. I think we worked out a fair deal. The service desk is very helpful. They are also honest. In one instance they quoted a brake service for one axle, but heard from the tech that both axles needed it. They only charged me for one but worked on both.You definitely pay for the service, as you would with any dealership. Definitely there are less expensive options out there for repairs and oil changes.
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