COVID-19

To Our Valued Focus Hyundai Customers,

As we continue to respond to the changing needs of our Customers and Employees during the COVID-19 environment, our focus is first and foremost on everyone’s health and safety. We recognize our duty to minimize your exposure and as such, have committed to the practice of social distancing. While we continue to serve your needs, we have made the following changes to allow everyone to feel comfortable and operate at their best.

Service

Monday to Friday • 7:30 am to 5:00 pm

Saturday • CLOSED 

 Sales

Monday and Tuesday • 9:00 am to 9:00 pm

Wednesday to Saturday • 9:00 am to 6:00 pm  

Parts

Monday to Friday • 7:30 am to 5:00 pm

Saturday • CLOSED 

 

Additional measures we are taking to ensure your safety:

·Touchless service appointments are being implemented for all service customers, as well as pick-up and delivery of customer vehicles·We have reduced the number of employees working at the dealership at any one time to help limit larger gatherings and face-to-face interactions

·We have separated working spaces in our entire dealership:

  • Technicians are working in every second bay
  • Service Advisors are positioned at separate desks
  • Sales Consultants are separated at different parts of the showroom floor

·Our janitorial team is disinfecting high-touch areas throughout the dealership. We are continuously wiping desks, phones, door handles, debit machines, coffee machines and chair arms throughout the day

·We have replaced handshakes with waves and smiles

·We disinfect all door handles, seat belts, and operational buttons on all vehicles that are coming through our service department, immediately upon arrival and when completed before handing over to our customers

·Sanitized pens, clipboards, etc. are provided for all customer use

·Our teams are equipped with disposable gloves for their use and practice the 2-meter rule for contact

·We have formalized a protocol for all team members of steps to take at the first sign of feeling unwell

·We are restricting access for all customers that have flown on an international flight within the last 14 days. We kindly ask that you follow the self-quarantine guidelines before visiting the dealership

The Health and Safety of our Employees and Customers is our primary concern and we appreciate your patience at this time.