The customer service has been a night and day difference since there was a change in staff. Thank you to Darren, Jessica, and Nicole for being so kind and understanding, and for everything they took care of . Great people to deal with!

Two of my vehicles in a month were meticulously repaired. Alvin an experienced technician was fantastic and the ladies in the office extremely pleasant and helpful. Highly recommend service here.

Recently, while driving on the highway, we had some damage to our vehicle when a piece of metal bounced off someone else’s tire and scraped along our side. It put a scratch deep into the paint as well as a dent, resulting in a few hundred dollars in damage. We’ve used Focus once before, so we felt confident returning here for the repair. And the team did not disappoint. I dropped by Wednesday so the team could have a look and assess the damage. They said they could do the repairs right away and put me in an ...

Got my vehicle claim processed super quick AND got back a clean car inside and out, fantastic work